Benefits of integrating OpenText Core Content Management with Microsoft

In today's business world, email remains the primary channel for communication, collaboration, and critical information management. However, the large number of messages and files that circulate daily can hinder the control, traceability and security of information. The integration of OpenText Core Content Management (CCM) with Outlook solves these challenges, allowing organizations to centralize and automate the management of emails and their attachments, without leaving the usual work environment.

We also point out that this tool can also be fully and transparently integrated for the user with other solutions, such as SAP, Google Workspace or SaaS applications. This translates into end-to-end process management in the cloud with intelligent document processing, digital signature, process automation, SAP archiving and service management.

Key benefits of integrating with Outlook/Microsoft 365 and OpenText CCM

1. Guarantee of preservation of valuable emails

The integration of OpenText CCM with Outlook allows important emails to be easily and securely saved as official records within the platform. Thus, critical information is not lost or dispersed between different inboxes, ensuring its traceability and availability when necessary.

2. Optimizing workflows without leaving Outlook

Thanks to the OpenText add-in for Outlook, users can archive emails, attachments and links directly in CCM, as well as share documents from CCM without having to leave the email. In addition, the new CCM update offers advanced features such as bulk uploading of emails with a single click, creating folders, inserting links to documents in messages and the dynamic assignment of tasks to users according to their role within each workspace.

example of OpenText CCM integrated in Outlook

3. Safety and Regulatory Compliance

All emails, attachments and links stored in CCM meet the highest security standards and regulations, protecting the integrity and confidentiality of sensitive company information and facilitating regulatory compliance.

4. Efficient storage and intelligent content search

The integration not only allows you to store messages and attachments, but also to manage links and relate them to specific processes or projects. Intelligent search and classification tools speed up the location of information and the automation of tasks, thus facilitating daily work and reducing the time spent finding key documents.

5. File management, access, search and colaboration integrated in Teams

Users can access documents stored in OpenText Core Content Management directly from Teams channels and chats, facilitating real-time viewing, editing and collaboration. In addition, team members can review, comment and work together on the same document, maintaining control over versions and permissions, as documents are shared and worked on from within Teams, but remain centralised and protected in OpenText CCM.

example of OpenText Core Content Management (CCM) integrated in Microsoft Teams

Brait, your ally in the integration of OpenText and Microsoft

The integration of OpenText Core Content Management with Microsoft Outlook transforms document management, making it more secure, efficient and compliant with regulations, all without changing the way users work. At Brait, we are specialists in the implementation and optimization of OpenText solutions, helping companies to digitize their processes, automate email management and achieve their business objectives.

Do you want to know how OpenText can promote the digital transformation of your organization and improve the management of your information from Outlook? Contact us and discover everything we can do for your company.

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